MGLion Club Privacy Policy

MGLion Club operates the online betting and gaming platform available at mglionclub.net. For the purposes of this Privacy Policy, "MGLion Club", "we", "us" and "our" refer to the platform operator. "You" and "your" refer to any individual who accesses or uses the MGLion Club platform, whether as a registered player or a visitor.

This Privacy Policy applies to all data collected through the mglionclub.net website and any services provided through it, including account registration, deposits and withdrawals in PKR, sports betting, casino games and promotional activities. It does not apply to third-party websites or services that may be linked to or integrated with the platform — those services operate under their own privacy terms.

If you have any questions about how your data is handled, or if you wish to exercise any of your privacy rights, you can contact us at support@mglionclub.net. We aim to respond to all data-related enquiries promptly.

The personal information we collect falls into several categories depending on how you interact with the platform. We only collect information that is genuinely needed to provide and maintain the service.

We do not collect sensitive personal information such as biometric data, racial or ethnic origin, political opinions or religious beliefs. We do not collect data about minors — the platform is strictly for adults aged 18 and above.

Some data is collected automatically when you visit the site (such as IP address and browser information). Other data is provided by you directly when you fill in your account registration details or contact our support team.

Every piece of data we collect has a specific purpose. Here is how your information is used across the platform:

• Account management: Your name, contact details and date of birth are used to create and maintain your player account, verify your identity and ensure age compliance.
• Processing transactions: Financial data including your PKR deposit and withdrawal history is used to process payments through JazzCash, Easypaisa, Raast, bank transfers and other supported methods.
• Platform personalisation: Usage data — such as the games you play and the cricket or PSL markets you bet on — helps us show you relevant content, promotions and game recommendations within the platform.
• Fraud prevention and security: Device and IP data is used alongside account activity patterns to detect unusual behaviour, prevent unauthorised account access and protect against money laundering or bonus abuse.
• Customer support: Communications data is used to resolve your queries, track support history and improve the quality of responses.
• Responsible gaming: Usage and session data is used to monitor for signs of problematic gaming behaviour, trigger responsible gaming reminders and process self-exclusion requests.
• Regulatory compliance: Identity and financial data may be retained and used as required to meet anti-money laundering (AML) and know-your-customer (KYC) obligations.
• Marketing communications: Where you have opted in to receive promotional emails or notifications, we use your contact details to send offers relevant to your activity. You can opt out of marketing communications at any time from your account settings.

We do not use your data for automated decision-making that produces significant legal or similarly significant effects on you, except where it is necessary for fraud prevention, in which case you have the right to request human review of any automated decision.

When you make a PKR deposit or request a withdrawal, the transaction is processed through the relevant payment gateway — JazzCash, Easypaisa, Raast, your bank or another supported method. MGLion Club receives confirmation of the transaction and a reference identifier from the payment provider. We retain this reference data along with the transaction amount and timestamp in your account history. This is necessary for your records, for withdrawal processing and for any disputes that may arise.

Full payment credentials — such as your JazzCash account PIN, Easypaisa password or bank card numbers — are entered directly into the payment provider's own interface and are never transmitted to or stored by MGLion Club servers. We only see what the payment provider shares with us after a transaction is completed or declined.

Transaction records are retained for a minimum period as required by standard financial record-keeping practices. These records may be reviewed during account verification, withdrawal processing or if a dispute or investigation arises.

MGLion Club uses cookies and similar tracking technologies to keep the platform functioning correctly and to understand how players use it. A cookie is a small text file stored on your device by your browser when you visit a website.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you navigate between pages and security cookies that help protect your account. These cannot be disabled without affecting your ability to use the platform.
• Functional cookies: Remember your preferences such as language settings, recently visited game categories or your last active tab in the game lobby.
• Analytics cookies: Help us understand which pages are visited most, how long players spend in different sections and where issues occur. This data is aggregated and does not identify individual users.
• Marketing cookies: Used where you have consented to receive personalised promotional content. These track which promotions you have seen and interacted with so we can avoid showing you the same offer repeatedly.

You can control cookie settings through your browser's privacy preferences. Disabling non-essential cookies will not prevent you from using the platform, though some personalisation features may not work as expected. A cookie preference notice is displayed when you first visit the site.

MGLion Club does not sell your personal data to any third party. We do not share your information for advertising purposes outside the platform. Your data may be shared in the following limited circumstances:

• Payment processors: When you make a deposit or withdrawal, necessary transaction data is shared with the relevant payment provider — JazzCash, Easypaisa, Raast or your bank — solely to process the payment.
• Identity verification providers: If a third-party KYC service is used to verify your CNIC, passport or other identity documents, your submitted documents are processed by that provider under strict confidentiality terms.
• Game providers: Casino and slot game software providers may receive a player session identifier and game activity data to operate game functionality. They do not receive your name, contact details or payment information.
• Fraud and security vendors: Anonymised or pseudonymised data may be shared with security service providers to detect and prevent fraudulent activity across the platform.
• Legal obligations: MGLion Club may disclose your data where required to comply with a legal obligation, court order or legitimate authority request. We will only disclose the minimum data necessary in such circumstances.

All third parties with whom we share data are required to handle it securely and only for the specific purpose for which it was shared. We do not permit third-party service providers to use your data for their own marketing or unrelated purposes.

Keeping your data secure is taken seriously at MGLion Club. The platform uses a combination of technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or alteration.

Security measures in place include:

• Encrypted data transmission using SSL/TLS protocols across all pages of the platform.
• Secure storage of account passwords using industry-standard hashing — your password is never stored in plain text.
• Access controls that restrict which internal team members can view sensitive account data, limited to those who require it to perform their role.
• Regular security assessments and monitoring of platform infrastructure.
• Account activity alerts that notify you of login attempts from unrecognised devices.

While we take every reasonable precaution, no online system can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your MGLion Club account, do not share your login credentials with anyone, and always log out when using a shared or public device.

If you believe your account has been compromised, contact our support team immediately so we can take swift action to secure it.

We retain your personal data for as long as your account is active and for a reasonable period afterwards as required by standard business and compliance practices. Specific retention periods depend on the type of data:

• Account and identity data is retained for the duration of your account relationship and for a standard period after account closure to allow for any disputes, chargebacks or investigations to be resolved.
• Transaction and financial records are retained for the minimum period required by financial record-keeping standards, which is typically several years from the date of the transaction.
• Support communications are retained for a period sufficient to track unresolved issues and ensure service quality. Older resolved communications may be archived or deleted on a rolling basis.
• Marketing consent records are retained for as long as you remain opted in, and for a further period after opt-out to demonstrate consent compliance.
• Device and session data collected through analytics is typically aggregated and anonymised after a short period, meaning it is no longer linked to your individual account.

When data is no longer required, it is deleted or anonymised securely. You may request early deletion of certain data by contacting support — see the Your Rights section below for details on what can and cannot be deleted.

You have a number of rights when it comes to the personal data MGLion Club holds about you. These are listed below. To exercise any of these rights, contact our support team — we will acknowledge your request promptly and aim to fulfil it within a reasonable timeframe.

MGLion Club is strictly an adult platform intended for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification checks are in place during registration and may be applied at other points in the account lifecycle.

If we become aware that personal data has been collected from a user who is under 18, that account will be closed immediately and the associated data deleted. If you are a parent or guardian and believe a minor has registered on the platform, please contact our support team without delay and we will act immediately.

We also encourage parents and guardians to use parental control software to prevent minors from accessing online gaming and betting platforms. MGLion Club supports responsible gaming measures including age restrictions as a core part of platform policy.

This Privacy Policy may be updated from time to time to reflect changes in how we operate the platform, changes in applicable practices, or for other operational or legal reasons. When we make material changes, we will update the "Last updated" date at the top of this page.

Where a change significantly affects how your personal data is used, we will make reasonable efforts to notify registered users through their account contact details. However, we encourage you to review this policy periodically so you are always aware of the current position.

Continuing to use the MGLion Club platform after an updated policy has been published means you accept the revised terms. If you do not agree with a significant change, you may close your account by contacting support.

If you have any questions about this Privacy Policy, want to understand more about how a specific piece of your data is used, or wish to exercise any of your data rights, please get in touch with our support team. We handle all privacy-related requests with care and aim to respond within a reasonable timeframe.

You can reach us at: